Emergency and Urgent Care

Helping your animals live long, healthy lives.

A brown dog getting a bath from one of our assistants

Emergencies and urgent health concerns can be frightening and overwhelming, but you don’t have to face them alone. At Willow Grove Animal Clinic, our team is here to help guide you through the next steps when your pet suddenly isn’t doing well.

What to Do in an Emergency

If you believe your pet may be experiencing an emergency, please call us right away at 252-753-2611. We will talk through what’s happening and help you decide the safest next step.

Depending on the situation, we may recommend bringing your pet directly to Willow Grove for immediate care, or we may guide you to one of the nearby 24-hour emergency hospitals better equipped for advanced treatment.

Because our clinic is doctor-led and not a large emergency facility, there are times when a pet’s condition is best handled at a 24/7 hospital, especially if Dr. Morphis is already in surgery or unavailable at that moment. A quick phone call ensures your pet gets to the right place without losing precious time.

Local 24/7 Emergency Hospitals

For after-hours or advanced emergency care, we work closely with trusted hospitals in the area:

Pet Emergency Clinic of Pitt County

3210 Evans Street Greenville, NC 27834 Phone: 252-321-1521 Hours of Operation are: Weeknights 6pm - 8am Weekends 24 hours Holidays 24 hours

Points East Veterinary Specialty

5702 Grover Lane Sims, NC 27880 Phone: 252-991-6560 Open 24 hours

Urgent Care & Same-Day Appointments

Not every situation is life-threatening, but some concerns still need attention the same day. We do our best to work urgent cases into our daily schedule. If your pet needs urgent care but it’s not a true emergency, call us to see if we can provide a same-day appointment or arrange for a drop-off.

Examples of Emergencies

(life-threatening, immediate care)

- Difficulty breathing
- Collapse or unresponsiveness
- Inability to urinate (especially in male cats)
- Seizures that don’t stop
- Severe trauma (such as being hit by a car)
- Uncontrolled bleeding

Examples of Urgent Situations

(serious, but not immediately life-threatening)

- Eye redness, swelling, or discharge
- Loss of appetite for more than 24 hours
- Mild wounds or cuts
- Painful ear infections
- Persistent vomiting or diarrhea
- Sudden limping or lameness

You know your pet best. If something doesn’t seem right, trust your instincts and give us a call. We can help you find the best path forward.

I've been taking my dog, Skeeter, to Willow Grove to get treated for heartworms and hookworms, and they have taken great care of him and me! He is a shy dog, but they treat him as well as they possibly can and make him as comfortable as they can. Dr. Susan is a great veterinarian!

Breanna K. (Patient's Owner)

Schedule a Special Visit

Putting your pet first!

Schedule a Visit

Meet Our Team